tawk.to: An Overview

tawk.to is a completely free live chat software that allows businesses to engage with visitors on their websites or through a customizable page. It provides real-time communication capabilities, enabling companies to monitor customer interactions effectively and enhance their service quality.

tawk.to: Main Features

1. Live Chat: Engage with website visitors in real-time.
2. Chat Pages: Utilize customizable chat pages for better customer interaction.
3. Contacts: Manage and organize visitor contacts easily.
4. Knowledge Base: Create a repository of articles and FAQs for customer self-service.
5. AI Assist: Leverage artificial intelligence to assist with customer queries and improve efficiency.

tawk.to: User Guide

1. Sign up for a tawk.to account on their website.
2. Copy the provided JavaScript snippet from your dashboard.
3. Paste the JavaScript snippet into the HTML of your website before the closing tag.
4. Customize your chat widget settings according to your preferences.
5. Monitor customer activity and engage in real-time chats once visitors arrive on your website.

tawk.to: Pricing

tawk.to is entirely free to use, with no hidden fees or costs associated with its core features.

tawk.to: User Reviews

• "tawk.to has transformed how we interact with our website visitors. The real-time chat feature is crucial for our customer support." - Sarah J.
• "I love the customizable chat pages! It fits perfectly with our website's design and branding." - Mark T.
• "The AI Assist functionality has saved us so much time. It helps answer common queries without needing a human agent." - Lisa R.