ChatShape
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Introduction:ChatShape is an AI chatbot solution designed to enhance customer support through training on data from websites.
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Category:Marketing
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Added on:May 15 2023
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Monthly Visitors:2.0K
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Social & Email:
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ChatShape: An Overview
ChatShape is an innovative AI chatbot solution designed to improve customer support on your website. It empowers users to create a tailored AI-driven chatbot by leveraging their website's data, thereby enabling the bot to effectively respond to customer inquiries, optimize conversions, and streamline time management.
ChatShape: Main Features
- AI-powered chatbot for seamless website integration
- Instantaneous responses to customer queries
- Conversion optimization to boost sales
- Significant time-saving through automated query handling
- Lead and email collection capabilities
- Detailed analytics for chatbot performance
- Customizable responses to suit brand voice
ChatShape: User Guide
- Visit chatshape.com/create.
- Provide the URL of your website for the chatbot to access.
- Allow the chatbot to crawl and extract relevant content from your site.
- Once the training is complete, customize the chatbot's responses if needed.
- Embed the chatbot widget into your website.
- Monitor and analyze customer interactions through the provided analytics dashboard.
ChatShape: User Reviews
- "ChatShape has transformed our customer service! The chatbot responds instantly to queries, freeing up our team's time." - Jamie T.
- "We've seen a noticeable increase in conversions since implementing ChatShape on our site. It's a game-changer." - Alex G.
- "The ability to customize responses has helped maintain our brand voice while still providing automation. Highly recommend!" - Maria S.
- "User-friendly setup and impressive analytics features. ChatShape is a must-have for any business." - Kevin L.
FAQ from ChatShape
What steps should I follow to set up a chatbot on my site?
To establish a chatbot on your website, navigate to chatshape.com/create and input your website’s URL. The platform will analyze your site’s text and generate a script tag, which you can insert into your site’s HTML to integrate the chatbot seamlessly.
Is it possible to gather visitor emails through the chatbot?
Absolutely! With ChatShape, you can activate an email collection form within the chat interface. This feature enables you to capture leads, view their interactions in your dashboard, and even export this data as a CSV file for further use.
Can I modify my chatbot's responses to better suit customer inquiries?
Yes, you have the ability to adjust your chatbot’s starting message and response prompts as needed. Post-implementation, you can refine its replies to ensure it aligns closely with your business needs.
Can I incorporate additional information into my chatbot beyond what is pulled from my website?
Certainly! You can infuse extra content into your ChatShape chatbot by adding specific details to the prompt in the management settings. Moreover, you have the option to include other web pages as resources at any point after the initial setup.
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