Otveto: An Overview

Otveto is an innovative AI-driven platform designed to assist sellers in managing customer interactions on e-commerce sites such as Ozon and Wildberries. By leveraging advanced artificial intelligence, Otveto generates tailored responses to customer reviews and inquiries, enhancing the overall seller-customer engagement process.

Otveto: Main Features

1. Generates personalized responses to customer reviews and questions.
2. Analyzes customer feedback to highlight key strengths and weaknesses.
3. Provides the option to re-generate or manually edit responses as required.

Otveto: User Guide

1. Install the Otveto AI Chrome extension from the Chrome Web Store.
2. Access the extension while browsing your review or question sections on e-commerce platforms.
3. Input the specific review or question that you wish to respond to.
4. Allow the AI to generate a personalized response based on the input provided.
5. Review the suggested response, and make any necessary edits or adjustments.
6. Submit the response directly to the customer through the e-commerce platform.

Otveto: User Reviews

• "Otveto has transformed the way I manage customer feedback. The responses are quick, relevant, and engaging!" - Maria K.
• "I love how Otveto analyzes reviews for me! It’s like having a personal assistant for my e-commerce business." - Alex T.
• "The AI-generated responses have increased my customer satisfaction ratings significantly." - John D.